How can I receive child maintenance in Collect & Pay cases? If your child maintenance is currently being managed by the Child Maintenance Service and you are using their Direct Pay scheme, you will need contact the Child Maintenance Service directly to discuss your concerns about your ex-partner's threats to move you to the Collect and Pay scheme and incur the collection charges. More on that later. We aim to do this within one week of receiving payment from the paying parent. The benefits of an agreement are that neither party will have to pay Child Maintenance Service fees and the parents can change the maintenance rates by agreement as their circumstances change. However, if the parties can agree (preferably in writing), there is no reason why the maintenance payments could not be paid into the child’s account. If we have given you a Customer Reference Number, make sure you have got it handy so we can direct your enquiry as fast as possible. I would have continued to struggle and pay her the£450 if we agreed on custody and school arrangements and to not get Child Maintenance involved. Sometimes child maintenance is also called child support. If they use Collect and Pay, the CMS will add 20% to what Greg has to pay (20% of £35 is £7) so he’ll have to pay £42 (£35 + £7 = £42). Usually, this means we pay the money into your bank or building society account. Perhaps you … Child maintenance/child support: child maintenance is the term used to describe the money your child’s other parent (see below) should pay towards their child’s upbringing. On Direct Pay the Child Maintenance Service will still track down the other parent, get the paying parent’s income information (usually direct from HMRC), work out a child maintenance amount and step in to enforce payments should the paying parent fail to make them in full and on time. The parent with care is entitled to receive child maintenance. For cases based in Great Britain Send us a message online if you are logged into your self-service account. Once we have collected a child maintenance payment from the paying parent, we will pass it on to you. There’s a £20 fee for using CMS as well as additional costs. Mother of my child took me to Child maintenance when I was paying £450 and it should have been £220 according to their calculations. Direct pay where the Child Maintenance Service (CMS) calculates how much should be paid and the payment is arranged between the parents. 4 Direct Pay child maintenance: innovation or failure? If the Direct Pay arrangement breaks down, collection fees will apply if the case moves onto the Collect & Pay … You will not have anything to pay through the Child Maintenance Service if you are: sharing care equally with the other parent a full-time student with no income Arrangements for child maintenance made by way of agreement are not legally enforceable. 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